Our documents
All important documents, rules and policies in one place
Regulatory documents
Shipping and packaging rules
Official rules for packaging, shipping and transporting parcels. Essential information for all customers.
PDF document2024 version
General terms and conditions of service
General conditions governing the provision of logistics services
ConditionsValid
Privacy and data policies
Fuel surcharge information
Current fuel surcharge coefficient
Due to constantly changing fuel prices, we apply a monthly fuel fee, which is calculated based on the market situation and ensures the stability of service provision.
Important to know
- • Fuel tax is applied automatically
- • The coefficient is updated monthly.
- • Applies to all transport services
52,42%
Dabartinis koeficientas
Galioja nuo
2026-10-01
Atnaujinama
Monthly
Paskutinis atnaujinimas: 2026-10-01
Salary bonus
Current wage premium coefficient
This premium applies from November 1, 2017 and is reviewed once a year.
Svarbu žinoti
- • The salary bonus is applied automatically
- • The coefficient is updated once a year.
- • Applies to all transport services
37,49%
Dabartinis koeficientas
Galioja nuo
2026-01-01
Atnaujinama
Once a year
Paskutinis atnaujinimas: 2025-12-31
FAQ - Frequently Asked Questions
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